Moderation Policy

The Brunswick River Community Hub is moderated by Social Pinpoint and our agents. We moderate the site in order to create a productive and safe environment where people can engage with the project or each other without feeling intimidated.

The site uses either a (a) post-moderation tool where all content submitted by users on our site is immediately published and then reviewed by our moderators to ensure it complies with Social Pinpoint’s Moderation Policy or (b) pre-moderation tool where all content must be approved by our moderators before appearing on the site.

In the first case, the user’s content is immediately posted on the site and then reviewed by the moderators. If the client or Social Pinpoint finds that the content violates the Moderation Policies, the user’s content will be rejected and the user may be notified via email. We reserve the right to edit or remove any content in our sole discretion that has been posted on our site.

In some cases, you may notice that your submitted content that was once posted no longer appears on the site. The content is only temporarily removed until the client or Social Pinpoint has reviewed it to ensure it complies with the Moderation Policy. If your content has been rejected, you may be notified via email from PCFML or Social Pinpoint.

With the pre-moderation tool, moderators must review and approve the user’s content before it is posted onto the site. This may mean the user’s content does not immediately appear on the site.

You must also agree to the Terms of Use and to our Privacy Policy before using our site.

Think positively about your participation. This is an opportunity for you to input your ideas and contribute to the project.

Participation Rules

All comments are subject to the following rules.

  1. Do not make comments that can be considered a personal attack on a Hub Member or Positive Change for Marine Life staff.
  2. Do not post personal information about any other participant or Positive Change for Marine Life staff. such as their real name (if not provided in this site), address, or employer.
  3. Do not use offensive language including profanity or comments that are considered defamatory to a person's character.
  4. Do not make comments that are discriminatory of people's gender, race, religion, culture, sexual preference, appearance or background.
  5. Do not post links to any advertising, illicit or otherwise illegal material.
  6. No multiple posting. Once you have made your point, there is no reason to re-post your comment. Spam comments will be removed.

Comments interpreted by the forum moderators as not meeting these rules, or otherwise interpreted as not being appropriate, may not be posted, or may be subject to partial or full editing before approval.

Should your comment be edited or refused, we may send you an email identifying the comment and the reason for its modification and/or refusal.

Persistent breaking of these rules may result in the suspension or deletion of that users account

Community Guidelines

  • Contribute constructive discussions and comments while respecting the views of other people
  • Only post content that is suitable for anyone (including young children) to view
  • Ensure you have received permission to post any images or intellectual property of third parties
  • Do not spam either by posting irrelevant websites or by re-posting your comment
  • Never be rude or dismissive about other people's comments. Respect the views of other people, even if they are different than your own. Keep comments focused on the issue or topic rather than engaging in personal attacks.
  • Be thoughtful and kind in your responses. It is okay to disagree with a comment, but do it in a way that is respectful and explain why you disagree.
  • Be informed about the issues. It is a good idea to read through the content of the site and other comments before giving feedback. You may even want to do your own research. This will help create a healthy and robust debate.

Technical Support

Participate Melbourne is hosted and operated by Social Pinpoint on behalf of the City of Melbourne. Should you experience any technical issues, you can get in contact with us by sending an email to brunshub@pcfml.org.au